Returns & Exchanges
At Smock Candy, we want you to love your purchase. If you are not completely satisfied, you may return or exchange eligible items within 30 days of delivery in their original, unworn condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the products show no signs of wear.
- 3.Ship It Back
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.